Welcome to The Foodie Store by Chef Wanda Wray! These Terms & Conditions govern your use of our website, products, and services. By placing an order, you agree to the following terms.

1. General Information

• The Foodie Store by Chef Wanda Wray offers custom products and cookbooks for sale.
• Custom products like blankets, mugs and/or ornaments are made to order, and we strive to ensure the highest quality in every item.
• We reserve the right to update or modify these Terms & Conditions at any time.

2. Custom & Personalized Products

• All sales are final on custom and personalized products (e.g., custom blankets, mugs, and other personalized items).
• Custom orders are created based on the information provided by the customer. Please double-check names, text, and images before placing an order.
• We are not responsible for errors (such as misspellings or incorrect details) if the information was provided incorrectly.

3. Order Processing & Production Times

• Orders are processed within 1-5 business days.
• Custom products require additional processing time depending on the complexity of the design.
• We operate Monday through Saturday and are closed on Sundays and holidays.
• Production times do not include shipping transit times.

4. Shipping & Delivery

• Shipping costs are a flat rate based on your chosen shipping method. Customers can select between Economy Shipping or Standard Shipping at checkout.
• Delivery times depend on the shipping option chosen at checkout. Customers can select Economy Shipping (5-8 days) or Standard Shipping (3-5 days) for faster delivery.
• Once an order is shipped, The Foodie Store by Chef Wanda Wray is not responsible for shipping delays, lost packages, or stolen deliveries.
• International buyers are responsible for any customs duties, taxes, or import fees.

5. Returns & Refunds

• Custom and personalized products are non-returnable unless damaged upon arrival.
• If you receive a damaged or defective book or custom products, you must:
  1. Take a photo of the damage immediately.
  2. Email the photo to chefwandawray@gmail.com within 24 hours of receiving the order.
  3. Our team will assess the issue and determine whether a replacement or refund is applicable.
• Buyers are responsible for return shipping costs if a return is approved.
• Refunds will be issued to the original payment method once the return is received and processed.

6. Cancellations & Order Changes

• Orders cannot be canceled or changed once production has started.
• If you need to make a correction, please email us at chefwandawray@gmail.com within 24 hours of placing your order.

7. Product Accuracy & Variations

• We strive to ensure that all product descriptions, images, and colors are as accurate as possible. However, slight color variations may occur due to monitor settings, lighting, and material differences.
• Cookbooks, prints, and other custom products are professionally produced and reviewed for quality.

8. Liability & Disclaimers

• The Foodie Store by Chef Wanda Wray is not responsible for:
  • Shipping delays caused by carriers, customs, or unforeseen circumstances.
  • Allergies or reactions to materials used in our products.
  • Damage caused by improper handling of our products.
• We make no guarantees that our website, products, or services will be error-free or uninterrupted.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

📧 Email: chefwandawray@gmail.com
📍 Business Hours: Monday – Saturday (Closed Sundays & Holidays)

By purchasing from The Foodie Store by Chef Wanda Wray, you agree to abide by these Terms & Conditions. Thank you for supporting our small business!